Public Notice: Important Voluntary Product Recall Information
Hill's Pet Nutrition is expanding its voluntary recall of canned dog food products due to elevated levels of Vitamin D. This expansion relates to the same vitamin premix that led to the 2 Feb. voluntary recall. Please review the full list of recalled products below including the additional products added 21 March, 2019. Additional information to follow.
Find out if your products are affected in the list below.
Hill’s Pet Nutrition Voluntarily Recalls Select Canned Dog Food for Excessive Vitamin D
Hill’s Pet Nutrition is voluntarily recalling select canned dog food products due to potentially elevated levels of vitamin D. While vitamin D is an essential nutrient for dogs, ingestion of elevated levels can lead to potential health issues depending on the level of vitamin D and the length of exposure. Vitamin D, when consumed at very high levels, can lead to serious health issues in dogs including renal dysfunction. Pet parents with dogs who have consumed any of the products listed and are exhibiting any of these signs should contact their veterinarian. In most cases, complete recovery is expected after discontinuation of feeding.
The affected canned dog foods were distributed through retail pet stores and veterinary clinics nationwide in Sinagpore. No dry foods, cat foods, or treats are affected. Pet parents who purchased the product with the specific lot/date codes listed should discontinue feeding and dispose of those products immediately. To have discarded products replaced at no cost, please contact the pet shop, e-Retailer and veterinary clinics where you purchased the product of specific lot/date code, or, Hill’s via our website or at (65) 6744 4888.
Hill’s Pet Nutrition learned of the potential for elevated vitamin D levels in some of our canned dog foods, and our investigation confirmed this was a result of a supplier error.
We care deeply about all pets and are committed to providing pet parents with safe and high quality products. Hill’s has identified and isolated the error and, to prevent this from happening again, we have required our supplier to implement additional quality testing prior to their release of ingredients. In addition to our existing safety processes, we are adding our own further testing of incoming ingredients.
For further information, please contact Hill’s Pet Nutrition at (65) 6744 4888 (Monday – Friday) during the hours of 9am – 5pm or at feedback@kcwatson.com.sg. Information can also be found at www.hillspet.com.sg.
This voluntary recall is not applicable in all countries. If you are outside of Singapore, please check your own country’s Hill’s website for more information.
1
Identify the SKU and Date Code
SKU NUMBER
SKU NUMBER
LOT CODE / DATE CODE
LOT CODE / DATE CODE
Items marked in blue are new SKUs that were added to the list on 21 March, 2019.
Product Name |
SKU Number |
Lot Code / Date Code |
Hill's® Prescription Diet® i/d® Canine & Vegetable Stew 12.5oz |
3389 |
102020T04 |
Hill's® Prescription Diet® i/d® Canine 13oz |
7008 |
092020T21 |
Hill's® Prescription Diet® w/d® Canine 13oz |
7017 |
102020T11 |
Hill's® Prescription Diet® Derm Defense® Canine Chicken & Vegetable Stew 12.5oz |
10509 |
102020T05 |
Update 21 March 2019
Still have questions? Please see our FAQ page.
Contact Us
For further information, please contact Hill’s Pet Nutrition at (65) 6744 4888 [Monday-Friday] during the hours of [9am-5pm] or at feedback@kcwatson.com.sg.
Write Us
Official Distributor of Hill's Pet Food:
KC & Watson (FE) Pte Ltd
11 Sims Drive
SCN Centre #05-04
Singapore 387385